Refund Policy

Refund Policy

At EARL PORTER JR SOLUTIONS LLC, we want your shopping experience to be completely risk-free. If you ever need a refund, here’s what you can expect.

Refund Window

Refunds are typically processed within 14 business days of approval. If delays occur, please contact us and our team will assist you promptly.

Safety

All refund transactions are handled securely via PayPal to ensure the protection of your financial information.

Eligibility Confirmation

Once your returned item is received and inspected, you’ll receive an email notification confirming whether your refund has been approved or rejected. Approved refunds will be credited back to your original payment method.

Refund Still Pending?

If you haven’t received your refund yet, check with your financial institution first. If the issue continues after a reasonable timeframe, please contact us directly for assistance.

Exclusions

Please note that sale and clearance products are non-refundable. Only full-priced items qualify for a refund.

Exchanges

We only replace items that arrive damaged or defective. To initiate an exchange, contact our support team at support@shopsbusiness.com for step-by-step instructions.

Thank you for shopping with EARL PORTER JR SOLUTIONS LLC. Your satisfaction means everything to us.